24-hour clinically managed care

We provide continuous, round-the-clock medical care and supervision, ensuring the highest standard of support for individuals with complex health needs.
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Personalised care

At complex care we deliver tailored support to meet each individual's unique needs, promoting comfort, dignity, and independence.
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World class services

Our comprehensive services are available in multiple settings including in-home care, residential care, supported living, and bedside care.
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About Us

Our Vision and Commitment

Complex Care 24 seeks to be more than just a care provider. We aim to be a transformative presence in the lives of our service users, their families, and our communities. Guided by ethical principles, our commitment is to provide holistic, impactful care that enhances quality of life and instils hope, dignity, and purpose in each individual. Our mission is not only to meet regulatory standards but to set a benchmark for what complex care can be—personalised, compassionate, and ultimately life-enriching. We are honoured to serve our community and take pride in fulfilling our calling to make a real difference, striving each day to add value, foster independence, and empower each person in our care. At Complex Care 24, we dedicate ourselves to uplifting others with the care, compassion, and respect that every human deserves.

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Physical health needs

Mental health needs

Learning disabilities

Intermediate & Respite care

Culture

Introducing Our Culture Code: CAREFUL

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At Complex Care 24, we live by our Culture Code: CAREFUL. This isn’t just an acronym it’s a promise to deliver care that’s Customised, Adaptive, Responsible, and rooted in Excellence. Every day, we strive to be Feedback-driven, Understanding, and led by Leadership that inspires trust and integrity.

Our Culture Code reflects our unwavering commitment to providing life-enriching, compassionate care that adapts to the unique needs of every individual. It guides every decision we make, ensuring that our care isn’t just effective but truly impactful.

When you choose Complex Care 24, you’re choosing a team that is CAREFUL in every sense of the word careful in our actions, thoughtful in our approach, and dedicated to making a meaningful difference in the lives of our service users and their families.

Join our team

Join our team today

Our clinical team is dedicated to providing 24-hour care for adults and children with complex needs across various settings. Each team member brings specialised expertise, ongoing training, and a commitment to compassionate service, ensuring our service users receive dignified, respectful, and high-quality care.

Highly Trained Professionals

Our team includes nurses, care coordinators, and support staff with specialised training in ventilator care, tracheostomy management, crisis intervention, and more.

24/7 Services

At Complex Care 24, we dedicate ourselves to uplifting others with the care, compassion, and respect that every human deserves.

Continuous Training and Development

We invest in ongoing education and professional development to ensure our team remains current with the latest best practices in complex care.

Personalised Attention and Compassionate Care

We prioritise creating meaningful connections with each service user, offering attentive, compassionate support that respects their individuality.

Our Services

Comprehensive, Clinically Managed Care for Complex Needs

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About Us