Schedule Hours
- Monday – Friday08:00 - 18:00
- Saturday09:30 - 17:30
- Sunday09:00 - 15:30
- 24/7 Service Available
Our Location
Appointments
Emergency Cases
1-800-123-4560
Physical health needs
Mental health needs
Learning disabilities
Intermediate & Respite care
24 hrs
About Us
Welcome to Complex Care 24
At Complex Care 24, we provide specialised, 24-hour clinically managed care for both adults and children with complex physical, mental health, and learning disability needs. Guided by Ethical values, we are dedicated to treating each individual with compassion, dignity, and respect. Our comprehensive services are available in multiple settings including in-home care, residential care, supported living, and bedside care designed to enhance each individual’s quality of life and promote independence.
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Our Services
Comprehensive, Clinically Managed Care for Complex Needs
Our Vision & Commitment
Our Values Using The Acronym Care
- Compassion
- Accountability (Integrity and Ethical Practices)
- Respect (Dignity and Person-Centred Care)
- Empowerment (Independence and Impact)

Compassion
We approach care with genuine kindness, understanding, and patience. Our goal is to provide an environment where every individual feels seen, heard, and valued. Whether navigating challenges or celebrating achievements, we prioritise emotional and physical well-being, ensuring that every interaction fosters a sense of support and belonging.

Accountability (Integrity and Ethical Practices)
We are dedicated to maintaining the highest ethical standards in all aspects of our work. Transparency, honesty, and reliability form the foundation of our relationships with service users, their families, and our wider community. By holding ourselves accountable, we build trust and ensure that the care we provide meets and exceeds expectations consistently.

Respect (Dignity and Person-Centred Care)
Respect is at the core of our person-centered approach. We honor the unique identities, preferences, and values of each individual. By listening actively and tailoring our care to their needs, we create a partnership built on mutual understanding and respect. Dignity is not just a principle it’s a practice embedded in every interaction.

Empowerment (Independence and Impact)
We believe in enabling individuals to lead lives of purpose and independence. Our care is designed to empower service users, giving them the tools, confidence, and support they need to make informed decisions and achieve their goals. By fostering resilience and self-confidence, we help them take charge of their own care journey, ensuring a future shaped by their aspirations.
Timetable
Events Calendar
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Monday
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Rhinology
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Biopsy
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Ophthalmology
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Laparoscopy
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Cardiologist
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Cardiology
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Pulmonary
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Routine
Tuesday
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Rhinology
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Biopsy
Wednesday
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Psychiatry
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Colposcopy
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Dental
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Cavities
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Ophthalmology
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Laparoscopy
Saturday
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Cardiologist
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Cardiology
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Pulmonary
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Routine
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Rhinology
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Biopsy
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Psychiatry
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Colposcopy